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FAQ’s

What is Vertex A.I. Connects?

What is Vertex A.I. Connects?

We’re glad you asked Vertex A.I. connects makes building a powerful network of connections meaningful and simple.

Vertex A.I. connects is the company that powers your group’s private networking community. We like to think of it as a LinkedIn meets professional e-Harmony automated service for professionals who want to grow their network without wasting precious time. No ads, no unwanted DMs, just private 1-to-1 warm introductions within your group’s exclusive community directly to your inbox.

Here’s how it works
• Get rolling by answering a few simple questions. It only takes a couple of minutes!
• Select the frequency you want to receive new introductions.
• Our proprietary algorithms warmly introduce you to fellow members you should know.
• Follow-up with your new introductions on your schedule through our online interface.
• Browse, post, or respond to leads, questions, and member news on our Community Billboards.
Our automated yet personalized networking service matches you with other leaders in your community that have mutually beneficial characteristics like business values, goals, skill sets and experience. Let us find you those valuable 1-on-1 introductions you really want and sometimes, those critical introductions you didn’t know you really need!

FYI- Vertex A.I. connects isn’t another Linkedin® (not that Linkedin® is bad) but Vertex A.I. connects networking requires no searching, connecting or mass emailing. Your information is only shared between fellow members matching the criteria you specify.

What are algorithmic blind introductions?

Vertex A.I. connects does not support a member search functionality. All introductions made through our platform (on behalf of your networking community) utilize an algorithmic blind matching process. The Vertex A.I. connects introduction engine utilizes over 50 key data points to formulate matches based on mutually beneficial criteria. This process guarantees multiple points of compatibility, wherein both parties share an equitable opportunity probability. In short, we want to make sure that when you receive or interact with fellow community members that those interactions are of the highest value.

FYI- Your community may support member to member communication through a community billboard and direct message capability. In this case, members are free to post and respond to each other including sending direct messages which, if responded to will exchange detailed contact information between both members.

Why was I invited?

Congrats, you have been invited to join a Vertex A.I. connects networking community! Typically, this invite is sent on behalf of an association, college/university or organization you are already associated with i.e., your trade association, an event, club membership or alumni group. In either case, your sponsoring organization would love for you to better connect with fellow members/attendees to explore new business or social opportunities.

There is absolutely no cost to join and your membership is free! By accepting this invite you are interested in 1-on-1 intelligent introductions to members from within your sponsor’s organization as frequently or infrequently as you like. We hope you seize this opportunity to expand your network and help us grow your business!

Is this another social network?

Short answer, nope. All of our networking communities on Vertex A.I. connects are non-searchable and each introduction you receive is provided via our algorithmic blind matching process. The only way to increase your network size is to actually be introduced via your community’s algorithm! Vertex A.I. connects is specifically designed to learn and adapt your introductions over time through feedback, statistical trends and buffers you control.

Can I use it for free?

Short answer YES. If you were invited to an A.I. networking community your community admin will have determined the group’s membership mutually beneficial for the entire community.

How do you use my personal information?

We’re glad you asked! Vertex A.I. connects works exclusively with your community’s owner to offer exceptional and responsible networking services. During the delivery of those services Vertex A.I. connects does not transmit or share your personal information with third parties. In addition, Vertex A.I. connects makes every effort to protect your data when sharing contact details during member to member interactions. For more information, please visit our Terms of Service.

FYI- At Vertex A.I connects, nothing is more important to us than your privacy and the protection of your personal data. With customers in nearly every country in the world using this A.I. engine, we adhere to the General Data Protection Regulation (GDPR).

The Platform

How do I search for introductions?

Sorry, you don’t. Our networking community is based around algorithmic blind matching. This means each time an introduction is arranged we make sure the connection is mutually beneficial for you and your counterpart. We aim to deliver introductions you ask for, but occasionally we also try to include introductions we think might also be intriguing, opportunistic or advantageous.

Helpful reminder: Remember to always supply feedback following each introduction. This helps us better gauge your professional needs and deliver higher quality intros!

How often will I receive an introduction?

It depends on your community’s setup and your personal preference. Generally, most communities allow weekly, bi-monthly and monthly introductions. No matter which option you choose all introductions are issued on Tuesdays at 10am local time.

How will I be introduced?

Great question! Once an introduction is made you will be notified via email, web platform and mobile platform. Introductions arranged by our A.I. system will share your contact details and any relevant professional synergies with your match.

How do I reach out & make contact?

We do everything in our power to match you with valuable and mutually beneficial colleagues, but the next steps are up to you! It is expected that both you and your introduction will follow-up with each other after being introduced. In fact, we encourage you to be the first to make contact. Not only is this a good business practice, but we reward members who demonstrate high levels of engagement!

Here are a few ways you can reach out and start a conversation:
• Send a short introductory email introducing yourself
• Use our messaging system to send in mail
• Pick up the phone. Still the quickest way to introduce yourself and receive 100% of their attention!

We don’t expect every introduction to be a slam dunk, but why not approach each new match as an unexpected opportunity. Your game changing moment might only be one introduction away!

What if I already know this person?

It’s a small world and being introduced to someone you already know will likely happen. If you are introduced to someone you know, tell us! Please use the Notes & Feedback options within each introduction. You can select the “Already Know” ratio button and we’ll arrange a new introduction for you ASAP.

Helpful reminder: While we realize the likelihood of introductions to colleagues you already know is likely, we only supply substitute introductions periodically. We do this to eliminate intentional member vetting or cherry picking.

What if I don't want to follow-up?

We get it, not every introduction is going to be a slam dunk. As hard as we try networking is not yet a perfect science. We ask that you follow-up with every introduction that you receive, even if that follow-up is to express your lack of interest.

Note: Please don’t ignore someone who contacts you; it’s just rude! We monitor non-respondents very closely and will remove repeat offenders.
The best way to eliminate bad introductions is to tell us how to improve. Please use the Notes & Feedback options within each introduction to help us make your future introductions more productive.

What if I can’t get a hold of this person?

We are very sorry! This is a frustrating problem and one we work really hard to minimize. Sometimes attendees are busy or simply forgetful. We recommend you pick up the phone and try calling them. It’s perfectly acceptable and expected that you utilize all means to connect with your introductions.

Helpful reminder: Don’t be shy, remember everyone in our community opted in and wants to meet you; why not be the first to reach out and introduce yourself?
If after several attempts you still cannot reach them, or they do not respond please use the Notes & Feedback options within the introduction to notify us.

What is the Leads Billboard?

We realize that from time-to-time business opportunities just can wait! The Leads Billboard is your opportunity to reach out and (or) position unique Updates, Deals, Needs or Offers in front of our entire community. These Post are visible to all members of your community and may ONLY be responded to using the in-mail messenger.

Helpful reminder: The Leads Billboard is intended to be used as an opportunity platform. It is NOT intended to be used as a sales platform. All “hard-selling” or inappropriate post will be removed.

Who can view my Lead?

The Leads Billboard is a shared resource among all members of your community. Only fellow colleagues within your community can view and (or) respond to your Lead. Leads are made available within the platform and in a weekly email digest circulated to community members.

Note: Personal contact information is NOT shared on the Leads Billboard. All members who view and (or) respond to a Lead post must utilize the in-mail messenger and exchange contact details voluntarily.

How do I respond to a Lead?

Responding to a fellow member’s Lead is a fantastic way to engage with your community. Here you can explore new opportunities or help answer pressing questions! Responding to a Lead is accomplished using the in-mail. Messaging system.

Here is how you respond to a Lead:

Note: A Leads Type can quickly be identified by the tag in the upper right-hand corner of the Lead post.

1. Use the Sort By: dropdown to organize your Leads Billboard. This will quickly let you sort by the different Lead Types i.e., Offers, Needs, Questions, Updates.
2. Once you located the Lead you are interested in, click the Message icon/button below the Lead.
3. The .in-mail. Messaging system will open and prefill the original leads message.
4. Type in your response. You can also use the paperclip icon to upload any attachments.
5. Don't forget to click Send!

Helpful reminder: Personal contact information is NOT shared on the Leads Billboard. All members who view and (or) respond to a Lead post must utilize the in-mail messenger and exchange contact details voluntarily.

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